Delivery Policy & Terms & Conditions
Delivery Policy
Goods ordered by 3pm on weekdays are normally posted the sameday, after 3pm they will be despatched the following weekday.
All items are posted on 1st and 2nd recorded post via royal mail.
Terms & Conditions
We accept all major credit cards including Visa, Mastercard and we also accept payments via PayPal.
We do prefer payment by Paypal please. If you pay by Postal order then i will send out your item immediately.
If you do need proof of purchse then please let me know immediately before payment.
Thank you for your continued support.
Simply Scrumcious will accept returns as long as it is within 14 days of sale.
All items must be repackaged in the original packaging and original condition. There must also be a note to explain why the item is returned and from whom.
This does not apply to items that cannot be returned. These will be clearly marked.
All returns, unless the item is faulty, is at buyers cost.
Faulty goods
If, when you receive your item it is faulty, please email us straight away to advise the fault, with your name and details of the fault, we will then give you the return instructions.
Please let us know if you prefer a replacement or refund.
Need to Register
When buying you will be asked to register with us, you will to enter only a password and your email address. Your address, phone number and email is all that will be kept by us and these are all stored securley. We do NOT store any card payments made by you. So please do shop with peace of mind.
